The laminator arrived within a few days the order was made and worked very well. I found it to be an excellent product. Previously I had purchased one from the Purple Cows brand at a local craft store and it malfunctioned on the first try. It was exchanged for another laminator and the second one chewed up the paper as well. Purple Cows Customer service was extremely poor so I researched and came across the Fellowes models . . . and it worked extremely well. I'd recommend this company (Fellowes) and it's products because the merchandise performs as advertised.

I use this laminator several times daily and after a month of use, I am very happy. It is designed for 3 and 5 mil pouches, but I run 7 mil pouches through with no problem. I tested on a 10 mil and it was fine, but needed to run through twice. It was a good value for the price, and I've had no problems at all.

This laminator works perfectly for us. Wide format is good.. carrying handle is good.. very portable.. Laminates great. Easy to use

Good system but buy Fellowes laminating sheets. I bought some chinese "generic" and it did not work that well.

The only reason I am giving this item 4 stars is because I originally got a defective one shipped to me. The warm-up light would not progress from red to green. I had to ship it back. However, I was extremely satisfied with Amazon's customer service. I got a brand new laminator in 2 days.

The one I have now does work fine. It warms up in about 6 minutes. The lamination is fast and easy. I couldn't be happier with the results. Every time I laminated, it produced clean, smooth results. I would recommend this product to anyone who does laminating on a day-to-day basis.