Purchased this after Stanley Steemer did a pathetic job cleaning the tile and grout in our new home. So far, I have only used it to clean the grout in our kitchen, and it works great. I think it is probably the best way to clean grout. We tried the various baking soda, vinegar, hydrogen peroxide solutions, and they are way too labor intensive. We haven't tried it on the actual tile yet, because we found that the generic "magic eraser" mops work like magic (We discovered this prior to purchasing the steamer.

I read some reviews before buying it. Some worried me because they claimed the different attachements were poorly made. After opening it, I would completely disagree. They are very well built. The only problem I see is that the plastic scrubber attachment nozzles soften from the heat, so they lose their scrubbing ability. They make up for it by providing one with metal bristles (They should provide more though).

For those who complain that it is too loud, what did you expect? It is a jet of steam. If it were quiet, it would just be a breeze of steam, and a breeze of steam doesn't clean grout. Wear earplugs if you are going to be using it for any extended peiod of time.

I recommend it.

Works well for cleaning grout. I used the same little brush to clean the tracks on my vinyl windows. They look brand new! So I started going crazy cleaning... Used the little brush to clean the baseboards in my kitchen. Removed kitchen grime like nobody's business. And even removed the paint off the woodwork. Oops! The window cleaning attachement, however, isn't worth it. I haven't yet tried the floor cleaner.

Works well on wall paper, linoleum and even some floor tile. Fun to use it to clean windows with the squeegee attachment. It is not very loud, regardless of what others say. Yes, the attachments are plastic and you must not use a lot of force on them or you will break them. The switch in the trigger really distinguishes this model from the cheaper one and it is well worth it. Without the switch, you get too much water on the wall and the dry-wall blisters. The wallpaper comes off easily but the drywall must be sanded and spackled before it can be painted. How do I know that ?

I used the steamer the first time while trying to hold down the triger, and thougt "this is ridiculous". So before I used it the second time I took a large rubber band and wrapped it around the trigger. The third time I used it, I realized that the trigger had a lock, so once you lock it, it will continue to steam until you unlock it. The problem was when it started unlocking itself after about 10 seconds.

I called customer service and asked them if this was some kind of safety feature, or if it was just something annoying that I would have to live with. I figured that I would have to go back to the rubber band trick. The person I talked to said that she would have to call the manufacturer and ask. A few days later she called me back (I was totally shocked that I heard back from her). Usually they just tell you that, and you never hear from them again. She said that the manufacturer wanted to replace the steamer for me, and within a week I had gotten a complete new system. I don't think I have ever had such great customer service........

I originally came here to amazon to buy a steam mop after seeing a popular informercial. I dont trust infomercials so i came here to read reviews about the product. I eventually discovered that instead of a steam mop for just my floors I could get a full steam machine that will do the entire house.

I am so glad i did not get just a steam mop, i would have missed out on the true power of steam. Five minutes after opening the box i had assembled the machine and was filling the tank with water. The steamer heated up quickly and i began steaming. I was excited to see what it could do and it didn't dissappointed.

There are 2 things in my house that I absolutely hate cleaning. They are the glass enclosed shower stall and the jacuzzi tub. So I started steaming there.

I have a 3 sided, 8ft high glass enclosed shower stall that i dread cleaning ... (it is dreamy to look at, but a nightmare to clean) Using glass cleaners was a tedious chore, it would take over an hour to clean all that glass and it still left streaks in the glass.

The wagner cleaner did the same job in less than 10 minutes using the squeegee attachment!! And no streaks! My glass stall was perfectly clean and beautiful using just steam. I am excited because now I can clean the glass shower more often instead of avoiding it like i have been doing.

I then went to clean my jacuzzi tub ... this is what prompted me to write this testimonial. I havent used my jacuzzi in 3 years because of how difficult it was to clean the jet nozzles after using the tub. The jet nozzles in the tub became clogged with soap scum and dead skin after only a few uses and the only way to clean inside those small jet nozzles was with a swab stick. Talk about tedious!

I was so exicted to see the wagner steamer power through that grime in seconds and leave the jet nozzles looking brand spanking new!

This alone was worth the purchase of this product for me. I havent used it on my floors yet, but at first glance the floor attachment is a bit small for me. I have a lot of square footage to cover so i wish it was bigger and i wish there were replacement towels. But all in all just based on the way it cleaned the glass shower and the jacuzzi jet nozzles this is a priceles warrior in the battle of the grime!! I dont know how i got along without a power steamer all these years!

**UPDATE**
Day 2 of cleaning, I discovered my cat has being using my new sofa as a urinal. I decided to try the steamer on the urine stains. I was not sure what to expect but i was amazed and suprised at the result. The urine smell dissapeared without the use of any chemicals. Leaving behind a near perfectly fresh scent. The fabric was black so i cannot comment on whether or not any visual stain was obliterated. But this result with pet urine was exciting enough for me to amend my review.